Accessibility policy

We are committed to making our online information accessible to all visitors and are striving to adhere to accessibility guidelines. 

Our efforts include: 

  • Maintaining a standard layout and navigation structure throughout
  • Using headings, paragraphs, lists and other HTML (HyperText Markup Language) to create a logical document structure
  • Allowing visitors to resize all text using their browser settings
  • Using plain backgrounds to improve the readability of all text
  • Using foreground and background colour combinations which have sufficient contrast and are not known to cause problems to those with visual impairments
  • Using alt attributes and/or titles on all images where appropriate, and ensuring that all alt and title attributes are meaningful
  • Designing layouts to work satisfactorily over a range of screen resolutions
  • Ensuring all hyperlinks use descriptive and meaningful text
  • Avoiding short-hand language such as "Click here"
  • Using plain English
  • Using a written style that is straightforward and understandable

We are always trying to improve our website. If you have any comments on our accessibility policy, or suggestions about how to improve the site please contact us using the details below.

Resizing the text

To increase the text size:

Internet Explorer: View > Text size
Firefox: View > Text size
Opera: File > Preferences > Fonts > Minimum font size (pixels)

You can also resize the text by scrolling with the wheel of your mouse whilst holding down the control key or pressing "Ctrl" and "+" or "-".

Access keys

Home page [ Alt ] + [ 1 ]
GOV.UK Verify [ Alt ] + [ 2 ]
Why CitizenSafe? [ Alt ] + [ 3 ]
Tips & Guides [ Alt ] + [ 4 ]
Contact us [ Alt ] + [ 5 ]
Accessibility policy [ Alt ] + [ 0 ]

Please note that some browsers need an additional key, for example:
Firefox uses [ Alt ] + [ Shift ] + [ Number / Letter ].
Opera uses [ Shift ] + [ Esc ], then after releasing the list of available accesskeys is shown. Pressing the corresponding letter or number will activate the shortcut.
Chrome & Safari on OSX use [ Ctrl ] + [ Alt ] + [ Number / Letter ].

Browser compatibility

This website has been designed to be compatible with all modern browsers. 

Contact Details

Telephone : +44 (0) 124 465 7348

Email: support@citizensafe.co.uk

Address: The Foundation, Herons Way, Chester Business Park , Chester, CH4 9GB